Security Procedures & Privacy Policy

Our Privacy Policy will explain to you what data we collect, and how we use your personal data. It also describes how you can access, update, or otherwise take control of the personal data that we have collected from you.

 SECURITY PROCEDURES
 

We are very concerned with the security of your personally identifiable information and try to provide secure transmission of your information from your PC or Mobile Device to our servers. For certain transactions on certain pages of our website, we may use Secured Sockets Layer (SSL) technology to secure the transfer of information. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information transmitted over the Internet. Once we receive your information, we take steps that we believe are reasonably appropriate to protect its security, both internally and from outsiders, from loss, misuse, unauthorized access, disclosure, alteration and destruction, and to ensure the integrity of the data we collect. We use a combination of technological, physical, administrative and policy methods as well as organizational controls and non-disclosure or confidentiality agreements as we deem appropriate to protect this data.
If you have a user name and password for any of the features on our website, you have the responsibility of keeping your password secret. You should not reveal your password to anyone. We will not ask you in an unsolicited telephone call or email for your password. In addition, you should take reasonable precautions when using a computer that is not your own or in a public setting.
 

PRIVACY POLICY

Palm Springs Vacation Homes uses information collected about you as explained in this Privacy Policy. Our website may contain links to third parties' websites. We're not responsible for the privacy practices or the content of those websites. Our website may also contain links to terms and conditions and privacy policies of third party providers who provide tools or services. Therefore, please read carefully any privacy policies on those links or websites before either agreeing to their terms or using those tools, services or websites. By providing information to us when listing a property, searching for a property, using any tool or service on our website or otherwise using our website, you expressly agree to this Privacy Policy. We may occasionally amend this Privacy Policy to reflect regulatory requirements, advances in technology, website updates and changes in our information collection and disclosure practices. Any new policy will automatically be effective when it is published on the website. You should therefore return here regularly to view our most up to date Privacy Policy. You should also print a copy for your records.

Who processes your personal data, and where? Your personal data (also referred to as personal information) - that is, data that identifies you, or from which you are identifiable - will be collected, processed, stored and used by us, and passed to and processed by companies and other data processors acting under our instructions. We do not knowingly collect or process data from anyone under the age of eighteen (18) years old.

Our website may also use Google Analytics to gather statistics on site usage. This may involve the use of cookies. There are more details in Google’s own privacy policy. Google may aggregate data they collect from their various services including Google Analytics, Google Translate, Google Maps and
YouTube. You acknowledge and accept that Palm Springs Vacation Homes have no control over Google’s data collection. We strongly advise you to look at Google’s privacy policy for details of their data collection practices, or you may want to opt out from Google Analytics please check here https://tools.google.com/dlpage/gaoptout.

The information we gather: At various times you may give your personal data to us. For example, in order to send a request or inquiry from you to a property owner or manager, we may need to know all or some of the following: your full name, address, telephone number, e-mail address, your current location, and, a method of payment. We may also gather information from cookies or web beacons. We also collect IP addresses, mobile device identifier details, your location, navigation and click-stream data, the time of accessing the website, homes you viewed, what you searched for, the duration of your visit, and other details of your activity on our website. If you ask us to connect with other sites (for example if you ask us to connect with your Facebook account)

We may get information that way too. In connection with electronic communications we facilitate through our website, we use electronic or manual checks to monitor such communications for trust and security purposes. We obtain data from you either by you inputting your personal details, by the automatic collection of information about you as you use the Site, when we speak to you, or from third parties. Third party information may include financial information which we use to prevent and detect fraud, information from your mobile provider if you are accessing our website over a mobile device or information from a third party such as a social media or travel opinions site where you have asked us to share your data with them.

How we use your personal data: Our primary purpose in collecting your personal data is to provide you with the services you request and those which we believe will optimize your use of our website. You agree that we may use your personal data for the following purposes:

  • For the services or to support your request; 

  • To contact you from time to time with user or service updates; 

  • To send other messages that help us provide our services on our website; 

  • To assist people, you have done (or have agreed to do) business with. For example, if you are an owner and a traveler who has booked or inquired with you needs your details we may pass them on; if you are a traveler and an owner you have booked with needs to contact you we may give them your details; 

  • To customize, measure, report on and improve our services, content and advertising; 

  • To promote services related to our website; 

  • To compare information for accuracy, and verify it with third parties; 

  • To prevent, investigate or prosecute activity we think may be potentially illegal, unlawful or harmful and 

  • To enforce our Privacy Policy and/or our Terms or any other purpose referenced herein or therein.

We collate statistics about site traffic, sales and other commercial information which we pass onto third parties to assist us in improving the services we provide to you. We also use demographic information to tailor our website and we share that information with third parties so that they can build up a better picture of our customer base and general consumer trends.

How We May Disclose Your Personal Data: We may disclose your personal data to enforce our policies, or where we are permitted to do so by applicable law, such as in response to a request by a law enforcement or governmental authority, or in connection with actual or proposed litigation, or to protect our property, people and other rights or interests.

We may also share your personal data with:


  • One of our partners if you've requested their services or if you’ve requested to be provided with information by them;
    • Another member if you have done business with them; 

    • A third party performing services on our behalf; 

    • Other companies or business entities, for example if we are thinking of a merger with or sale to that company or business entity; 

    • Other companies we work with to feature all or part of our member's property listings or otherwise provide promotional services;

    • Any third party you have asked us to share your personal data with – such as Facebook if you have asked us to connect with your Facebook account; or
    • Any legal or governmental entity pursuant to a subpoena or other legal request.
You may have accessed our website through a hyperlink from the website of one of our trading partners. If so, you consent to your personal details and purchase information, including behavioral patterns, being shared with that trading partner in accordance with our contractual relationship with them.

In the unlikely event that Palm Springs Vacation Homes is sold, or some of its assets transferred to a third party, your personal information, as a valuable asset, may also be transferred. Potential purchasers and their advisors may have access to data as part of the sale process. However, use of your personal information will remain subject to this Privacy Policy. Similarly, your personal information may be passed on to a successor in interest in the unlikely event of a liquidation, bankruptcy, or administration. Our customer database could be sold separately from the rest of the business, in whole or in a number of parts. It could be that the purchaser's business is different from ours, too.